Automating Business Processes for HR and Operations within the Health Industry
Automating Business Processes for HR and Operations within the Health Industry
Thousands of hours wasted on manual process
Delays from Appointment Centre Team to the required department
Time consuming for the Cancer Information Centre
Slow, manual process
saved annually
saved annually within HR and the Appointments Centre
saved annually within the Cancer Information Centre
faster than humans
Thousands of hours wasted on manual process
Delays from Appointment Centre Team to the required department
Time consuming for the Cancer Information Centre
Slow, manual process
Return on Investment
Reduction in Processing Time
Time Saved Per Annum
Straight Through Processin
This NHS Trust manages over 1.5 million patient engagements each year, and their main business driver behind the adoption of strategic RPA engagements was to improve the work life balance of its 18,000 employees. Mundane and repetitive tasks and processes were identified in multiple areas of the organisation including Human Resources, Occupational Health and the Appointment Booking Centre.
A strategic framework of wall-to-wall automations was pioneered within the organisation, resulting in the execution of a complex and effective automation strategy. A Centre of Excellence for Intelligent Automation has been established ensuring that a pipeline of relevant candidate processes for automation is consistently populated. Consequently, new areas of the organisation have been incorporated into the overarching automation plan including the recent addition of their Cancer Information Centre.
Over 7,000 hours saved annually
The company were pleased to report that they’d been able to save over 7,000 hours a year across all of their bots
Over 4,000 hours saved annually within HR and the Appointments Centre
Over 780 hours saved annually within the Cancer Information Centre
Savings accrued following a short 2-month engagement
85% faster
In this instance, the Bots are able to process manual tasks 85% faster than a human. This has improved the Hospitals capacity to treat higher volumes of patients, and provide results to patients within shorter time frames.
Adopting Intelligent Automation has resulted in improved efficiency and better working practices across the organisation. We have also registered a marked improvement in our ability to attract and retain staff, whose work life has been markedly improved through the eradication of our most tedious tasks and processes.
Our team are on hand every step of the way to guide you through the process.
We will host a session with your team to gain a deep understanding of your systems and current process.
We'll build a clear ROI focussed business case outlining the time and money you will save with our Invoice Processing solution.
We'll happily build a pilot for you and your team to see how well the solution processes a specified number of invoices.
Our team will design, build and manage your automation and you will be assigned a dedicated Customer Success Manager who will be your main point of contact.
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